Indigo Adventures FAQs

Answers Before You Travel

Find helpful answers about booking, payments, package tours, bespoke travel, destinations, preparation, safety and what to expect when travelling with Indigo Adventures.

Helpful Information

Everything you need to know before booking

We want every traveller to feel informed and confident before choosing a journey. These frequently asked questions give clear guidance, but if you still need help, our team will be happy to support you.

Booking & Payments

Booking your journey

Common questions about how to enquire, confirm availability, pay for your trip and understand what is included.

How do I book a tour with Indigo Adventures?

You can start by viewing our package tours or contacting us with your preferred destination, dates, number of travellers and any special requirements. We will confirm availability, clarify the itinerary and guide you through the next steps.

Are prices shown per person?

Yes, the prices shown on the tour pages are generally listed per person unless stated otherwise. Final pricing may vary depending on accommodation level, group size, season, availability and any bespoke changes requested.

What is usually included in the tour cost?

Most package tours include private transportation, accommodation, meals and soft drinks as stated in the itinerary, water on board, listed tours, taxes and administrative costs. Always check the specific tour page because inclusions may vary by destination.

What is usually excluded from the tour cost?

Exclusions usually include travel and health insurance, visas where required, alcoholic beverages, caffeine drinks, personal expenses, tips, shopping, laundry, photography fees where charged, flights unless stated, and optional activities not listed in the itinerary.

Can the final price change?

Yes. The final cost may depend on factors such as accommodation standard, number of participants, season, availability, destination costs and any requested itinerary adjustments. We will always aim to explain pricing clearly before confirmation.

Package Tours

Choosing a package tour

Our package tours are designed for travellers who want structured, meaningful itineraries with carefully selected experiences.

Which destinations do you currently offer?

Current Indigo Adventures destinations include Ghana, Rwanda, The Gambia, Senegal and Sardinia. Each destination offers a different blend of culture, heritage, nature, food, wildlife, history or coastal discovery.

Do your tours include fixed itineraries?

Yes. Package tours usually follow a planned itinerary with set daily activities. This helps travellers understand the route, pace, inclusions and key experiences before booking.

Can I join a tour as a solo traveller?

Solo travellers are welcome to enquire. Availability, room arrangements and final pricing may depend on the tour, accommodation type and group arrangements.

Are your tours suitable for families or groups?

Many tours can suit families, friends, faith groups, educational groups, cultural groups or professional groups. It is best to contact us with the ages, group size and travel expectations so we can advise properly.

Can activities change during the trip?

Occasionally, activities may need to change due to weather, road conditions, local availability, safety considerations, public holidays or operational reasons. Where this happens, we aim to provide suitable alternatives where possible.

Bespoke Travel

Planning a tailored journey

Bespoke travel is ideal when you want a more personalised itinerary for your interests, group, dates or travel purpose.

What is bespoke travel?

Bespoke travel is a tailored journey designed around your preferences. This may include your destination, travel dates, group size, accommodation style, pace, interests, cultural focus, food preferences or special activities.

Who is bespoke travel suitable for?

Bespoke travel can suit families, schools, churches, professional groups, cultural organisations, private groups, couples and individuals who want a more personalised travel experience.

How much notice do you need for bespoke travel?

The more notice you give, the better. Bespoke travel involves planning, checking availability, building a route and confirming local arrangements. For complex groups, early enquiry is strongly recommended.

Can you adapt a package tour?

In many cases, yes. We may be able to adjust an existing package tour by changing the duration, adding activities, adapting the pace, upgrading accommodation or tailoring the experience for a particular group.

Travel Preparation

Preparing before departure

Travellers are responsible for checking personal travel requirements, but we will always try to guide you towards the right information.

Do I need travel insurance?

Yes. We strongly recommend that every traveller has suitable travel and health insurance before departure. Insurance should cover your destination, activities, medical needs, cancellation and unexpected disruption.

Do I need vaccinations or malaria protection?

Health requirements depend on your destination, personal health, travel history and nationality. You should seek professional medical or travel clinic advice before travelling.

Do I need a visa?

Visa requirements vary by nationality, passport, destination and length of stay. Travellers should check the latest official entry requirements before booking and again before departure.

What should I pack?

Pack according to your destination, climate and itinerary. Useful items often include comfortable footwear, light layers, modest clothing where appropriate, sun protection, travel adaptor, reusable water bottle, medication, insect repellent and copies of key documents.

Can dietary needs be supported?

Please tell us about dietary needs as early as possible. We will do our best to communicate them to local providers, although availability may vary by destination and setting.

Still Unsure?

We can help you choose the right journey

If you are not sure which destination, duration or itinerary is best for you, speak to Indigo Adventures. We can help you compare options and understand what each tour offers.

Before contacting us, it helps to know:

  • Your preferred destination or destinations
  • Your preferred travel dates or month
  • Number of travellers
  • Whether you want a package tour or bespoke itinerary
  • Any mobility, dietary, medical or access needs
  • Your preferred accommodation standard
  • Your approximate budget, if known
Ready To Continue?

Explore our journeys or speak to us directly

Browse our package tours, request a bespoke itinerary or contact the team if you need help before choosing your next Indigo Adventures experience.